I’ve been staying here over a week as a pipeline worker. I had one negative experience with a night employee at the desk who refused to help me get a working remote for my TV. She was super rude and extremely sarcastic. On the complete opposite end, miss Diane that works in the evening is absolutely incredible. She deserves everything that comfort inn and choice hotels can give her. The rooms are nice and clean. There’s a nice breakfast but there’s only one washer and one dryer FYI.

Wonderful, breakfast was great! Our room was cleaned every day. I would definitely stay again, Ms. Diane always remembers to bake cookies which are so good, she was so nice and welcoming, she made it a pleasure!

Right off of the highway, so if you're transiting through like I was, that's fine. But you'll hear the road noise. They need better lighting. They turned it on well after dark, finally, but I was coming in around 7pm in Jan and had a hard time finding the parking lot. But my biggest gripe is that they charged me a service fee for giving them a spare room key back to them that they painted over when redoing the painting. Like, folks you can't see that an orange room key is sitting on a shelf and you just paint right over that? With white paint? And you charge me $40 because y'all can't pay attention? What else aren't you looking at when you're cleaning the rooms? Also they didn't have functional elevators for more than a month because of a lack of elevator inspection. I stay at Comfort Inns all the time and never got a charge like this. Got it.

I want to take a moment to recognize Michelle at the front desk. She was absolutely amazing and genuinely kind from the moment I arrived. Michelle went above and beyond to make me feel welcome and cared for, and it honestly made a huge difference during my stay. She was patient, attentive, and truly compassionate in a way you don’t see very often anymore. Before I checked out, she even baked fresh cookies, which was such a thoughtful and unexpected gesture. Employees like Michelle are the heart of a business, and she deserves real recognition — and honestly, a raise. Thank you, Michelle, for being such a bright spot and for making people feel valued and appreciated.

The lady at the desk should not be dealing with the public. I felt like I was an unwanted guest immediately. The room was spacious and clean and the breakfast was decent. But.That.Traffic! The interstate is so loud and made it impossible to sleep. The guest services in the morning was much more friendly.

We were greeted by a lovely staff member. Her name is Diane and she was just wonderful. Traveling from Louisiana it's so nice to be greeted by someone who so professional and kind. Thank you Diane! She was working overnight when we came in. The rooms where clean and we were very comfortable. The only thing it can use is more lighting outside. Overall great stay.

Enjoyed my recent stay here. Room was very clean and looked just like the photos online. Staff was pleasant and friendly, and the breakfast was simple but good. The shower had great water pressure and there was plenty of parking. One thing to note - if you're a light sleeper, this hotel is RIGHT next to I-85, so we were able to hear some light highway noise in our room. I sleep with ear plugs anyway so I was fine.

Checked in late in the evening for a two nights stay. The room cards didn't work so I had to go back down. The woman behind the desk was very engrossed in her phone. We got new cards that worked until the next morning when they didn't again. The breakfast was not good at all. On the first morning grabbed biscuits and gravy, both of which were still ice cold. The second morning breakfast wasn't much better; with only two sausage patties in the pan and plenty of customers. I sat there for over 30 mins along with others and we never saw the woman working the breakfast area, so I gave up. The morning front desk lady was stretched too thin as I saw her trying to work the desk and help the cleaning staff. Which brings me to cleanliness; debris in elevators, cookie pieces around the iced water container, and breakfast tables that do not get wiped down. Common touch areas like elevator buttons and coffee machines had a "greasy" appearance. We had planned to do laundry however the dryer vents directly into the laundry room so at this point we decided not to. We will not be staying here again and will pay the extra for the Marriott in the area. Normally we are Marriott or Hilton people but thought we would give it a shot. Hard pass

We stay almost exclusively at Choice Hotels and this one is solid. Rooms were clean but had an odd musty smell at first. A little air freshener resolved the problem. I don't know if it was lingering odors from the previous night's residents or the fact that they just removed wet towels from the room. I'm really sensitive to smell. The front desk was friendly enough but when I arrived I think she was on a personal call (on her cell phone). No bed bugs in the room i was in (that's the biggest deal breaker for me). I asked for the quiet side of the hotel away from the highway and I recommend that. There was a lot of racing on the interstate. I would stay there again as it was affordable and clean. One comment to add. In my opinion there should always be 1 backup roll of TP in a hotel bathroom. The room didn't have this. I don't think that's too much to ask. Otherwise, the room we were was nicely kept.

This place should be shut down. The only nice staff member in the whole building is a male named Kelly. I was in town on a business trip and chose this hotel because of the reviews. The first couple of nights, went pretty smoothly. Then on the last day BED BUGS were found in my room, crawling on the WALLS. I went to the desk and asked Kelly what could be done and if he could come inspect the room. He said sure that was no problem. He came up to the room inspected the "usual" areas that these bugs are found and said he could not find anything. When I asked if the hotel has had a bed bug problem his exact words were "Not really". He offered to bring me trash bags to bag my things up to lessen the probability of taking them home with me. He told me that they could refund me for 1 night of my stay, however that did not happen. When I was checking out, the MANAGER Maria (Marie, maybe) butted into a conversation that I was having on the phone about the incident and stated that I was lying to who I was talking to because they do not have any MALE staff. When I asked who the man named Kelly was that was working the front desk at night, she then remembered that she does in fact have a male employee. She was completely rude and nasty. I did tell her that I will be calling corporate and she said "Okay, good luck." Just stay far away from this place. They need to take care of the bed bug problem and the attitude problem of the MANAGER of all people.