Amenities at Quality Inn & Suites

Quality Inn & Suites offers Elevator/lift, Designated smoking areas (fines apply), 24-hour front desk, Laundry facility - coin operated, Free breakfast, Business center, One meeting room, Free self parking, Outdoor seasonal pool, Air conditioning, Premium TV channels, Refrigerator, Free WiFi, Free WiFi (limited) device count, Free WiFi (limited) duration, Free WiFi (limited) time, Daily housekeeping, Phone, Desk, Microwave, Towels provided, Free local calls, Private bathroom, Private bathroom (not in room), Free toiletries, Hair dryer, Hair dryer (on request), Iron/ironing board, Iron/ironing board (on request), Bathtub or shower, Cable TV service, Flat-panel TV, Sofa bed, Sofa bed size.

Location

Quality Inn & Suites is located at 825 Klumac Road, Salisbury.

Reviews and ratings

Quality Inn & Suites has an average rating of 3.6 out of 5 based on 507 guest reviews. It holds a 2.5-star Stars rating.

Rooms and accommodations at Quality Inn & Suites

  • Standard Room, 2 Queen Beds, Non Smoking

    2 Queen Beds

    Standard Room, 2 Queen Beds, Non Smoking

  • Room, 2 Queen Beds, Accessible, Non Smoking

    2 Queen Beds

    Room, 2 Queen Beds, Accessible, Non Smoking

  • Room, 1 King Bed, Accessible, Non Smoking

    1 King Bed

    Room, 1 King Bed, Accessible, Non Smoking

  • Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed)

    1 King Bed and 1 Double Sofa Bed

    Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed)

  • Room, 1 King Bed, Non Smoking (Upgrade)

    1 King Bed

    Room, 1 King Bed, Non Smoking (Upgrade)

  • Suite, 1 Queen Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

    1 Queen Bed and 1 Double Sofa Bed

    Suite, 1 Queen Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • Standard Room, 1 King Bed, Non Smoking

    1 King Bed

    Standard Room, 1 King Bed, Non Smoking

  • Standard Room, 2 Queen Beds, Non Smoking

    2 Queen Beds

    Standard Room, 2 Queen Beds, Non Smoking

  • Room, 1 King Bed, Non Smoking (Upgrade)

    1 King Bed

    Room, 1 King Bed, Non Smoking (Upgrade)

  • Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed)

    1 King Bed and 1 Double Sofa Bed

    Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed)

  • Suite, 1 Queen Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

    1 Queen Bed and 1 Double Sofa Bed

    Suite, 1 Queen Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • Standard Room, 1 King Bed, Non Smoking

    1 King Bed

    Standard Room, 1 King Bed, Non Smoking

  • Room, 2 Queen Beds, Accessible, Non Smoking

    2 Queen Beds

    Room, 2 Queen Beds, Accessible, Non Smoking

  • Room, 1 King Bed, Accessible, Non Smoking

    1 King Bed

    Room, 1 King Bed, Accessible, Non Smoking

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Image of Quality Inn & Suites
Image of Quality Inn & Suites
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Rooms

Property Overview

Why we like it

  • The price is a great value for what you get
  • Clean surroundings, it’s easy to unwind in such tidy accommodations
  • Recent updates have brought a touch of modernity to the inn
  • Employees treat guests with respect and kindness
  • A breakfast buffet’s included in your rate—eat up

What do you need to know

  • Check-in goes smoothly no matter the hour
  • Comfy beds are heaped with pillows
  • The lobby offers popcorn for an on-the-go snack, coffee too
  • Well-lit grounds feel safe and secure
  • You can depend on their high-speed WiFi to keep you connected

Amenities

Property services

  • Elevator/lift
  • Designated smoking areas (fines apply)
  • 24-hour front desk
  • Laundry facility - coin operated

Food and drink

  • Free breakfast
  • Refrigerator
  • Microwave

Business services

  • Business center
  • One meeting room

Parking

  • Free self parking

Activities

  • Outdoor seasonal pool

Features

  • Air conditioning
  • Desk
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Bathtub or shower

Media and electronics

  • Premium TV channels
  • Phone
  • Free local calls
  • Cable TV service
  • Flat-panel TV

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

Services

  • Daily housekeeping

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Sofa bed
  • Sofa bed size

Reviews

3.6
507
Reviews

The Quality Inn & Suites consistently receives negative reviews citing serious cleanliness issues, concerning maintenance problems, and unprofessional staff behavior. Recurring themes include unpleasant odors, unsanitary conditions, and a lack of responsiveness from management. While a few reviews highlight positive aspects like location and value, the overwhelming majority express dissatisfaction with the property’s overall quality and service.

Poor sanitationMaintenance issuesRude staffUnreliable service
cleanliness1.5
location3
value2
service1
amenities2.5
E
Erin Strait
2 months ago

You walk into the place and it smells like musty air from a dirty bedroom with a hint of weed. The side of my bed looks like someone threw up off it onto the wall and bed frame…and they just put a sheet over top to cover it. There is something gross on the ceiling and I’m praying it is some type of food and not part of someone. I’m literally writing this from the bed because I DO NOT want anyone else to spend a dime at this nasty place. The online reviews are BS. The employee had the personality of a piece of paper, but checked us in with no problem. - Since I can't respond to the professional GM's response. This is not bogus. I am writing a 100% honest review so people know what they are actually booking. The other reviews are BS and probably written by bots or employees. My sister was in a complete seperate room on a different floor and it was a disaster also. We needed a place to stay mid travel ... checked in late and was not going to move two families and 5 kids at 11 oclock to a different hotel... instead I wrote a review to help other people not be in my position. It seems based off the GM's response back to a bad review that I would have gotten a great face to face chat anyways. I would have written this review regardless.

T
Tucker Loosbrock
2 months ago

This hotel is far from impressive. Does it get the job done, yes, is it elegant, not really. Rooms are clean but you don't want to dig much deeper than that. Nothing wrong majorly wrong, but nothing great. Missing caulk around the shower, doors don't seal perfectly to the hallway, shower valve plumbed backwards. Sign on the lobby bathroom door that the lock is broken and you will get locked inside. Not a great place unless it is properly priced for the night.

V
Vidavanee
2 months ago

Manager needs deescalation training, the rooms are GROSS and if you use the word GROSS to the manager she will curse you clean out. Policies are also not clearly stated and they have you sign blank pieces of paper with scribbles on them. The rooms are 2 star quality. “It is what it is” kinda budget hotel

J
Jerry Allison
3 months ago

This hotel is in need of a total remodel. The location is perfect but the lighting is not good. This hotel has great potential if upgrades are made ASAP!!!!

S
Sue G
6 months ago

I would not recommend this place. It felt like the rug was old and crusty the bathroom ceiling was peeling the ac/heat needs some cleaning. The shower bar was broken so the shower curtain kept sliding open. Curtains need to be replaced they smell musty and of smoke. Front desk was complaining to me about trucks with trailers, having to set up breakfast the next morning, and how they don’t want to spend money to fix things. Seemed not to enjoy being there and I just wanted my check in to be fast since I had just driven all day. Did not have breakfast. I was charged $98 for a room on a Wednesday night when it is advertised for around $50 online. My ac was not working when I got in the room so I called from desk they told me they were not maintenance and I couldn’t be given another room because there weren’t any available.

B
Bryce Marshall
8 months ago

I was in town for work for a few days and stayed here. Had a great experience, all things considered. Room was clean, staff was courteous, breakfast was solid. Value was excellent. Can’t ask for much more, as far as I’m concerned.

E
Erin Strait
8 months ago

You walk into the place and it smells like musty air from a dirty bedroom with a hint of weed. The side of my bed looks like someone threw up off it onto the wall and bed frame…and they just put a sheet over top to cover it. There is something gross on the ceiling and I’m praying it is some type of food and not part of someone. I’m literally writing this from the bed because I DO NOT want anyone else to spend a dime at this nasty place. The online reviews are BS. The employee had the personality of a piece of paper, but checked us in with no problem.

B
Beau Cisco
8 months ago

The hotel definitely looks like a two star from the outside. The inside isn’t bad but there’s multiple signs of stains on the ceiling, peeling wallpaper and items that need to be painted. On the second night of my three day stay I come back to my room and I don’t have any sheets on my bed. The towels aren’t filled and it looks like somebody started to clean the room but left halfway through. I went down to the front desk at 5:15 PM and asked if room service was done for the day and then my room was not completed. The response was “ I don’t do rooms” I asked if I could have some sheets and towels since mine were no longer in the room. I was walked down to the utility room and was given some sheets and towels so that I could make and clean my room myself. I understand mistakes happen, but I kind of felt like I was being bothersome by bringing this to their. If you’re wondering why I just didn’t call down to the front desk the phone in the room does not work either. I cannot recommend this hotel. I advise that you do not stay here.

A
Amy Gainey
10 months ago

This place is awesome. The staff are incredible here from the front desk to the maintenance to the housekeepers. This is by far one of the nicer.If not the nicest motels that i've stayed in Salisbury, North Carolina. Very clean, well maintained ,modern,quiet, safe and secure and a great price . We stayed in a suite - The bathroom with jacuzzi tub was my favorite ?.

N
NDG UNLIMITED
10 months ago

Mary (front desk) was exceptional in her professionalism, providing valuable information and exceptional customer service. Her positive attitude and comfortableness during my stay made it a memorable experience. I would highly recommend this establishment.

Map

Property Address
825 Klumac Road
Salisbury
Property Contact
704-633-5777