Quality Inn & Suites offers Elevator/lift, Designated smoking areas (fines apply), 24-hour front desk, Laundry facility - coin operated, Free breakfast, Business center, One meeting room, Free self parking, Outdoor seasonal pool, Air conditioning, Premium TV channels, Refrigerator, Free WiFi, Free WiFi (limited) device count, Free WiFi (limited) duration, Free WiFi (limited) time, Daily housekeeping, Phone, Desk, Microwave, Towels provided, Free local calls, Private bathroom, Private bathroom (not in room), Free toiletries, Hair dryer, Hair dryer (on request), Iron/ironing board, Iron/ironing board (on request), Bathtub or shower, Cable TV service, Flat-panel TV, Sofa bed, Sofa bed size.
Quality Inn & Suites is located at 825 Klumac Road, Salisbury.
Quality Inn & Suites has an average rating of 3.6 out of 5 based on 507 guest reviews. It holds a 2.5-star Stars rating.
2 Queen Beds
Standard Room, 2 Queen Beds, Non Smoking
2 Queen Beds
Room, 2 Queen Beds, Accessible, Non Smoking
1 King Bed
Room, 1 King Bed, Accessible, Non Smoking
1 King Bed and 1 Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed)
1 King Bed
Room, 1 King Bed, Non Smoking (Upgrade)
1 Queen Bed and 1 Double Sofa Bed
Suite, 1 Queen Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)
1 King Bed
Standard Room, 1 King Bed, Non Smoking
2 Queen Beds
Standard Room, 2 Queen Beds, Non Smoking
1 King Bed
Room, 1 King Bed, Non Smoking (Upgrade)
1 King Bed and 1 Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed)
1 Queen Bed and 1 Double Sofa Bed
Suite, 1 Queen Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)
1 King Bed
Standard Room, 1 King Bed, Non Smoking
2 Queen Beds
Room, 2 Queen Beds, Accessible, Non Smoking
1 King Bed
Room, 1 King Bed, Accessible, Non Smoking




+31

The Quality Inn & Suites consistently receives negative reviews citing serious cleanliness issues, concerning maintenance problems, and unprofessional staff behavior. Recurring themes include unpleasant odors, unsanitary conditions, and a lack of responsiveness from management. While a few reviews highlight positive aspects like location and value, the overwhelming majority express dissatisfaction with the property’s overall quality and service.
You walk into the place and it smells like musty air from a dirty bedroom with a hint of weed. The side of my bed looks like someone threw up off it onto the wall and bed frame…and they just put a sheet over top to cover it. There is something gross on the ceiling and I’m praying it is some type of food and not part of someone. I’m literally writing this from the bed because I DO NOT want anyone else to spend a dime at this nasty place. The online reviews are BS. The employee had the personality of a piece of paper, but checked us in with no problem. - Since I can't respond to the professional GM's response. This is not bogus. I am writing a 100% honest review so people know what they are actually booking. The other reviews are BS and probably written by bots or employees. My sister was in a complete seperate room on a different floor and it was a disaster also. We needed a place to stay mid travel ... checked in late and was not going to move two families and 5 kids at 11 oclock to a different hotel... instead I wrote a review to help other people not be in my position. It seems based off the GM's response back to a bad review that I would have gotten a great face to face chat anyways. I would have written this review regardless.
This hotel is far from impressive. Does it get the job done, yes, is it elegant, not really. Rooms are clean but you don't want to dig much deeper than that. Nothing wrong majorly wrong, but nothing great. Missing caulk around the shower, doors don't seal perfectly to the hallway, shower valve plumbed backwards. Sign on the lobby bathroom door that the lock is broken and you will get locked inside. Not a great place unless it is properly priced for the night.
Manager needs deescalation training, the rooms are GROSS and if you use the word GROSS to the manager she will curse you clean out. Policies are also not clearly stated and they have you sign blank pieces of paper with scribbles on them. The rooms are 2 star quality. “It is what it is” kinda budget hotel
This hotel is in need of a total remodel. The location is perfect but the lighting is not good. This hotel has great potential if upgrades are made ASAP!!!!
I would not recommend this place. It felt like the rug was old and crusty the bathroom ceiling was peeling the ac/heat needs some cleaning. The shower bar was broken so the shower curtain kept sliding open. Curtains need to be replaced they smell musty and of smoke. Front desk was complaining to me about trucks with trailers, having to set up breakfast the next morning, and how they don’t want to spend money to fix things. Seemed not to enjoy being there and I just wanted my check in to be fast since I had just driven all day. Did not have breakfast. I was charged $98 for a room on a Wednesday night when it is advertised for around $50 online. My ac was not working when I got in the room so I called from desk they told me they were not maintenance and I couldn’t be given another room because there weren’t any available.
I was in town for work for a few days and stayed here. Had a great experience, all things considered. Room was clean, staff was courteous, breakfast was solid. Value was excellent. Can’t ask for much more, as far as I’m concerned.
You walk into the place and it smells like musty air from a dirty bedroom with a hint of weed. The side of my bed looks like someone threw up off it onto the wall and bed frame…and they just put a sheet over top to cover it. There is something gross on the ceiling and I’m praying it is some type of food and not part of someone. I’m literally writing this from the bed because I DO NOT want anyone else to spend a dime at this nasty place. The online reviews are BS. The employee had the personality of a piece of paper, but checked us in with no problem.
The hotel definitely looks like a two star from the outside. The inside isn’t bad but there’s multiple signs of stains on the ceiling, peeling wallpaper and items that need to be painted. On the second night of my three day stay I come back to my room and I don’t have any sheets on my bed. The towels aren’t filled and it looks like somebody started to clean the room but left halfway through. I went down to the front desk at 5:15 PM and asked if room service was done for the day and then my room was not completed. The response was “ I don’t do rooms” I asked if I could have some sheets and towels since mine were no longer in the room. I was walked down to the utility room and was given some sheets and towels so that I could make and clean my room myself. I understand mistakes happen, but I kind of felt like I was being bothersome by bringing this to their. If you’re wondering why I just didn’t call down to the front desk the phone in the room does not work either. I cannot recommend this hotel. I advise that you do not stay here.
This place is awesome. The staff are incredible here from the front desk to the maintenance to the housekeepers. This is by far one of the nicer.If not the nicest motels that i've stayed in Salisbury, North Carolina. Very clean, well maintained ,modern,quiet, safe and secure and a great price . We stayed in a suite - The bathroom with jacuzzi tub was my favorite ?.
Mary (front desk) was exceptional in her professionalism, providing valuable information and exceptional customer service. Her positive attitude and comfortableness during my stay made it a memorable experience. I would highly recommend this establishment.